25 Apr · 7 min read
There’s no doubt that effective employee learning and development programs are a must in today’s corporate world. But not all companies succeed in helping employees improve their skills and performance, as seen in the following figures shared by Harvard Business Review:
Companies aren’t entirely at fault here—the world is changing fast, and demand for more effective and especially continuous learning is much greater than it used to be. For example, in almost every profession today, having a degree is not enough to land you a top job. You’ll need to continue learning to keep up with the inevitable changes in your industry.
This is why organizations today need to be agile in their approach to learning and development. In 2021, this holds even truer than before, with major forces such as digitalization and health-related uncertainty creating change faster than ever.
There are many examples of how organizational learning can be approached in an agile way. This article focuses on corporate learning in particular, with tips on how to make corporate learning and development successful in today’s world.
So what exactly is corporate learning? It’s a company-wide learning program that is closely tied with the organization’s current strategy and future needs. It’s not separate from the organization's objectives and performance metrics, but should be designed to support them in a measurable way.
About a year ago, it was possible to envision a corporate environment where all the learning and development would happen in a physical classroom. Although, even back then, 98% of all companies were planning to use e-learning by 2020.
Now, in 2021, almost all corporate training is digital—and the remote model is here to stay. This actually brings several advantages to companies, especially big corporations:
As a terminology sidenote, there’s no difference between e-learning and digital learning. Both mean the same thing, although e-learning is a term traditionally used in education and digital learning in the context of corporate training.
How can you choose the right corporate learning management software (LMS) for your company? Start by defining your learning objective.
Since the world of digital tools in learning has evolved greatly in recent years, it’s also important that you know the difference between learning management systems (LMS) and learning experience platforms (LXP). The latter is a newer term and reflects the changing approach to learning. In striving to make their learning and development processes more agile, companies have started seeing learning as a human-centric, goal-oriented experience rather than, for example, something that just consists of feeding information to employees.
There are three kinds of digital solutions for learning, as outlined in our previous article on how to choose the best online platform:
LXP is the “third-generation” approach to digital learning tools and probably the right choice if you want to make corporate learning and development successful in 2021 and beyond. Among the types of online learning platforms listed above, LXP is the solution that encourages learning by doing rather than only delivering and tracking theoretical knowledge.
To give a concrete example, Howspace’s AI features can organize, categorize, and summarize participant’s comments. This is a powerful way to ensure that everyone feels heard and to harness the brainpower of your entire organization. Although corporate learning should always be aligned with the company strategy and objectives, employees’ real learning needs cannot be defined without the help of each individual. With digital tools, you can actually put your finger on the pulse of the entire personnel of a large corporation.
To succeed with corporate learning and development, make sure it’s tied to your company culture. How does a corporate organization learn? The question is systemic—it needs to be addressed on all levels, in a continuous manner. For example:
An article by Deloitte summarizes this beautifully when talking about learning itself as a platform, built on top of a digital platform:
The new corporate learning platform is much more than a technology platform—although technology can play a powerful enabling role. It's an ecosystem made up of strategies, processes, and tools that integrate so seamlessly into your business the learning function itself becomes invisible—not because it is less relevant but because it has become interwoven into the DNA of your organization.
Just as the world is changing faster, the needs and values of the workforce are changing as well. The biggest change driver here is that the very dominant generation of Baby Boomers is currently in the process of moving away from the workforce, to retire.
With every passing year, a larger proportion of the workforce will consist of younger generations: Generation X, Millennials and Generation Z. It’s a well-known fact that they, especially Millennials, are more likely to leave a company if they feel unappreciated or out of touch with the company culture and values. While Baby Boomers are, generally speaking, content with status and stability, the younger generations demand personal development, also at the workplace. Ultimately, the need for effective and impactful learning and development will grow more important with every year that passes.
Employee retention is a big part of this. LinkedIn recently conducted a survey in which a whopping 94% of employees stated that they would stay at a company longer if the company invested in their development. This figure will only go up—as much as it still can, anyway—with each year that passes. Young generations are fully aware that the world is complex and volatile, and they expect their employer to understand this means they also need to continue to improve to ensure their personal success as well as that of the entire company. If they feel stuck, they will start worrying for their future, which will prompt them to start looking for other opportunities.
So, if you want to retain skill and talent, make sure your corporate learning and development is agile, continuous, and smart. Also make sure your company assesses its own generational makeup before designing learning. Inevitably there will be a mix of different needs and preferences, and this must be taken into account. (For Baby Boomers who are more accustomed to the traditional classroom setting, it helps a great deal if there is just one digital tool that covers all the learning.)
Leave a comment